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Inclusive Employment Australia

The Inclusive Employment Australia program is about creating an inclusive future where people with disability, as well as those with injury, or health conditions can get support to find jobs and grow their career. 

Inclusive Employment Australia replaced Disability Employment Services (DES) on 1 Nov 2025. 

As one of the largest providers of employment services, supporting people with disability for over 20 years, AKG can provide the support you need. 

If you would like to register with us, please contact our team. 

1800 603 503
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Transition from Disability Employment Services to Inclusive Employment Australia

The Department of Social Services will be working with providers across Australia to implement the new program from the November 2025.

Customers across our services will receive communications ahead of the new service to help them understand what it means for them and anything they may need to do.

About Inclusive Employment Australia

The Inclusive Employment Australia program will help create a more inclusive future where people with disability, as well as those with injury, or health conditions can get support to find jobs and grow their career.

The program places participants at the centre of the service.

It will improve and simplify services for people looking for work, as well as employers and service providers.

More people will be able to access the new program including:

people with an assessed work capacity of less than 8 hours per week
voluntary participants not getting a Centrelink income support payment
there will no longer be a two-year limit on the time people can stay in the program.

Flexible and tailored support to help you meet your employment goals.

At AKG, our Inclusive Employment Australia services help you reach your employment goals. We provide support like health and wellbeing help, skill building, workplace adjustments, job application tips, interview practice, and job matching. 

We listen to your needs and create a personalised plan for you, allowing you to track your progress, build skills and grow your confidence. After you get a job, we continue to support you and your employer to ensure a positive and lasting work experience.  

In addition to our dedicated and experienced staff, our on-line portal provides additional 24/7 support to reach your goals. 

How we empower you to meet your employment goals and aspirations 

Support to develop your employment goals
Job search
Resume preparation 
Interview skills and techniques 
Work experience to build confidence 
Financial support to buy work clothes so you look your best 
Help you stay connected through smart phones, apps and free Wifi in our offices 

Getting started with Inclusive Employment Australia

Your journey begins with us getting to know you.

  • We will connect with you to understand your unique strengths, goals and challenges. 
  • We’ll also help you register and introduce you to the support we offer, building a positive relationship from the start. 
View Welcome Pack

Your own plan to get ready for work.

  • Together, we’ll create a tailored plan that outlines clear steps to overcome barriers and achieve your goals. 
  • If needed, our integrated health services support your wellbeing while helping you stay focused on your employment goals.

Step by step support to get you job ready.

  • Build your skills and confidence with tailored training, workshops and wellbeing support. 
  • Explore career options, plan your next steps with personalised coaching, and access the right support to overcome vocational or personal challenges.

Start working with our help.

  • Get job-ready with support for resume development, job applications, interview coaching, and job matching. 
  • We’ll connect you with local employers and help you find roles that match your skills and interests. 
  • We will also advocate for any workplace adjustments you may need.

We stay with you to help you succeed.

  • Our Job Coaches are with you every step of the way, helping you settle into work, navigate challenges and maintain a healthy work-life balance. 
  • Once you’ve got the job, we will stay connected with you and your employer to make sure your role is sustainable and your workplace remains supportive. 

The support you need to find the work you want

If your needs change, we offer flexible servicing options to adjust your support level. 

Service GuaranteeCode of ConductParticipant Rights and Responsibilities Statement

Register for Inclusive Employment Australia with AKG

You don’t need to be connected to Centrelink to access Inclusive Employment Australia. If you fit the eligibility below, you can simply talk to our team to register for services.  

If you are receiving a support payment, it’s important we let Centrelink know that you’d like us to provide your Inclusive Employment Australia service. You can do this at your Centrelink appointment or talk to us if you’d like support through that process.  

At your first appointment, we will help you check your eligibility. 

You need to: 

  • Have a disability, injury or health condition
  • Be an Australian resident, or eligible visa holder 
  • Be between 14 and 65 years old 
  • Be open to work, from a few hours a week to a full-time position 
  • Not be studying full time (eligible school leavers may be exempt, talk to us for details) 

We can also assist you to get to your first appointment with us. Our offices are located close to Centrelink offices and public transport links, but if you need assistance, just ask. 

Looking for an office near you?

We deliver Inclusive Employment Australia across the country and our offices are located close to Centrelink and main transport routes. 

Find your local office and come talk to us.

Frequently asked questions

What is Inclusive Employment Australia?

Inclusive Employment Australia is a program that helps people living with disability, injury, or a health condition to get ready for, and find, meaningful work.   

Inclusive Employment Australia is the new name for Disability Employment Services (DES).  

Am I eligible for Inclusive Employment Australia?

You don’t need to be connected to Centrelink to access Inclusive Employment Australia. You may be eligible if you:  

  • Have a disability, injury or health condition 
  • Are an Australian resident, or eligible visa holder  
  • Are between 14 and 65 years old  
  • Are open to work, from a few hours a week to a full-time position  
  • Are not be studying full time (eligible school leavers may be exempt, talk to us for details) 

The best way to find out is to get in touch with us. Our team can assess your circumstances, establish your eligibility and assist you to register with us.

What types of disabilities or health conditions are supported by AKG’s Inclusive Employment Australia program?

If your condition affects your ability to work or get a job, AKG may be able to help you.  

Inclusive Employment Australia supports people with a broad range of disability types, including: 

  • Physical and sensory disability 
  • Intellectual or cognitive disability 
  • Neurodiversity 
  • Mental health conditions 
  • Neurological conditions 
  • Chronic illness or pain 

Speak to our team if you’re unsure and they’ll be happy to give you guidance specific to your disability or health condition. 

How do I register for Inclusive Employment Australia with AKG?

There are lots of ways you can register your interest for Inclusive Employment Australia. After you get in touch, a Job Coach from your local office will connect with you.  

Call us: 1800 603 503
Email us: employment@akg.com.au
Register here: Register for Inclusive Employment Australia
Pop into your local office – find our locations here

I’m registered with another employment provider, how do I transfer to AKG?

If you have the WFA App, you can request to transfer to AKG directly on there. 
You can also ask your Centrelink consultant at your next appointment and they will be able to transfer you.  

Alternatively, you can speak to us and we can assist you with transferring.  

Is there a cost to your Inclusive Employment Australia service?

No, the Inclusive Employment Australia service is completely free for you. All we need is you time and a commitment to working with our team to find a job that is the right fit for you.  

AKG also provides health supports with allied health clinicians, workshops, training and financial support for work essentials, free of charge. 

Inclusive Employment Australia is funding by the Australia Government.  

How long can I receive support from AKG and the Inclusive Employment Australia service?

For as little or as long as you need. Inclusive Employment Australia is tailored to your individual goals and circumstances.  

Even once you’ve got a job, our support will continue while you’re in employment. 

I’m receiving support payments, do I need to speak to Centrelink about joining Inclusive Employment Australia?

Yes, it’s important we let Centrelink know that you’d like AKG to provide your Inclusive Employment Australia service. You can do this at your next Centrelink appointment, or our team can help you contact Centrelink and inform them.   

I’m on a NDIS plan, can I still access Inclusive Employment Australia services?

Yes, Inclusive Employment Australia can complement your NDIS supports. If you feel ready to find a job, gain work experience, or begin a certification or training, then the service is for you. 

AKG can work with your NDIS provider to create a personalised plan for you. 

I’m already employed, can I still join Inclusive Employment Australia?

Yes, there are many ways AKG can help you succeed in your job or take the next step in your career.  

We can work with your employer to implement workplace adjustments to make your workday more comfortable, advocate for adjustments to your working hours, help you to increase your work capabilities, or support you to gain a promotion or move into your next role.   

Our allied health team can also help you with strategies for managing stress and anxiety, physical exercises for keeping your body comfortable at work and coaching for motivation and confidence.  

If you desire more work, your AKG Job Coach can help you source more hours or find complimentary employment. 

My child might be eligible for Inclusive Employment Australia. What do I do?

AKG works together with parents and carers to support the people they care for into work or training. An individual must be over the age of 14 to access Inclusive Employment Australia services.  

Our team can guide you through the registration, just get in touch with us and we’ll be happy to help.  

Can a family member or friend refer someone to Inclusive Employment Australia with AKG?

Yes, you can support a family member or friend to connect with AKG. Our customers are also welcome to attend any appointments with a supportive family member or friend.  

Can an employer refer an employee who may be eligible and needs extra support in their role?

Yes, an employer can refer one of their employees to Inclusive Employment Australia. Our team can provide work assist services such as workplace adjustments and coaching to support your employee to succeed in their role.  

AKG is privileged to work in many countries across the globe. We acknowledge the traditional owners and First Nations people for all those places and recognise their connections to lands, water, sky, and community. We are dedicated to learning about local Indigenous People and culture, to sharing what we learn, and to listening and respecting Indigenous voices. We pay our respects to them, their elders and their cultures.
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AKG delivers high quality employment, health and wellbeing, education and community services in suburban and regional areas across Australia including Brisbane, Sydney, Melbourne, Darwin, Adelaide, Hobart, Perth, Canberra.

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