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Feedback and complaints

We value your comments on our service

MAX is committed to providing our customers with the best quality services. We strive to recognise each customer’s individual needs and to provide a high quality service that meets those requirements.

We use your feedback to improve the quality and range of services provided to you. If you feel that our service has not met your expectations, we want to know. Feedback will be used to resolve concerns and to make sure we get it right the next time.

You can provide feedback by:

  • E-mailing our National Quality Manager at quality@akg.com.au
  • Completing one of the following customer feedback surveys or using the form below
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    If you’d like to lodge a complaint, you can:

    • E-mail our National Quality Manager at quality@akg.com.au
    • Visit your local office and ask for the Business Manager or their Regional Manager

    Have a question about feedback?

    AKG is privileged to work in many countries across the globe. We acknowledge the traditional owners and First Nations people for all those places and recognise their connections to lands, water, sky, and community. We are dedicated to learning about local Indigenous People and culture, to sharing what we learn, and to listening and respecting Indigenous voices. We pay our respects to them, their elders and their cultures.
    AKG delivers high quality employment, health and wellbeing, education and community services in suburban and regional areas across Australia including Brisbane, Sydney, Melbourne, Darwin, Adelaide, Hobart, Perth, Canberra.

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    If you need help or support, our offices are a safe environment.
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